Privacy Policy & Terms of Service

Privacy Policy

1. Introduction

Personal Assistant Plus LLC, operating as Hire Jasmine ("we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Contact us through our website forms
• Subscribe to our newsletter or mailing list
• Engage our services or request a quote
• Communicate with us via email or phone

This information may include:

• Name and contact information (email address, phone number, mailing address)
• Business information (company name, website, industry)
• Project details and requirements
• Payment and billing information

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

• IP address and browser type
• Pages visited and time spent on our site
• Referring website addresses
• Operating system and device information

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Respond to your inquiries and fulfill your requests
• Send you project updates and communications
• Process payments and manage billing
• Analyze website usage and improve user experience
• Send promotional materials and newsletters (with your consent)
• Comply with legal obligations and protect our rights

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website and delivering our services (e.g., payment processors, email service providers, hosting providers)
• Legal Requirements: When required by law, subpoena, or other legal process
• Business Transfers: In connection with a merger, sale, or acquisition of all or part of our business
• With Your Consent: When you have given us explicit permission to share your information

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information
• Opt-out of marketing communications at any time
• Request a copy of the personal information we hold about you
• Object to or restrict certain processing of your information

To exercise these rights, please contact us using the information provided below.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

1. Acceptance of Terms

By accessing or using the services provided by Personal Assistant Plus LLC (d/b/a Hire Jasmine), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

2. Services Offered

Hire Jasmine provides professional digital services including, but not limited to:

• Web design and development
• Brand identity and graphic design
• Digital marketing materials
• Business systems setup and optimization
• Project management and consulting

Specific service details, deliverables, timelines, and pricing will be outlined in individual project agreements or proposals.

3. Client Responsibilities

As a client, you agree to:

• Provide accurate and complete information necessary for project completion
• Respond to requests for feedback and approvals in a timely manner
• Provide access to necessary accounts, platforms, and resources
• Ensure you have the right to use any materials, content, or assets you provide
• Make payments according to the agreed-upon payment schedule

4. Payment Terms

4.1 Payment Schedule

Payment terms will be specified in your project agreement. Typical payment structures include:

• Deposit required before project commencement (typically 50%)
• Milestone-based payments for larger projects
• Final payment due upon project completion or delivery

4.2 Late Payments

Late payments may result in project delays or suspension of services. A late fee may be applied to overdue invoices as specified in your project agreement.

4.3 Refunds

Deposits and payments for work already completed are non-refundable. Refund requests will be evaluated on a case-by-case basis.

5. Intellectual Property Rights

5.1 Client-Owned Content

You retain all rights to content, materials, and assets you provide to us. By providing these materials, you grant us a license to use them solely for the purpose of completing your project.

5.2 Deliverables

Upon full payment, you will receive ownership rights to the final deliverables as specified in your project agreement. This typically includes:

• Final design files in agreed-upon formats
• Website files and content
• Custom graphics and branding materials created for your project

5.3 Portfolio Rights

We reserve the right to display completed work in our portfolio, case studies, and promotional materials unless otherwise agreed upon in writing.

5.4 Third-Party Assets

Some projects may include third-party assets (stock photos, fonts, plugins, etc.). You are responsible for obtaining appropriate licenses for ongoing use of these assets.

6. Project Timelines and Revisions

6.1 Timelines

Project timelines are estimates and may be subject to change based on project complexity, client feedback, and resource availability. Delays caused by client feedback or approval processes may extend the timeline.

6.2 Revisions

Each project includes a specified number of revision rounds as outlined in your project agreement. Additional revisions beyond the agreed-upon scope may incur additional fees.

7. Website Hosting and Maintenance

Unless otherwise specified:

• Website hosting is not included in web design services
• You are responsible for securing and maintaining your own hosting
• Ongoing website maintenance and support services are available separately
• We are not responsible for issues arising from third-party hosting providers

8. Limitation of Liability

To the maximum extent permitted by law:

• Our services are provided "as is" without warranties of any kind
• We are not liable for indirect, incidental, or consequential damages
• Our total liability shall not exceed the amount paid for the specific service in question
• We are not responsible for third-party service failures or technical issues beyond our control

9. Confidentiality

We respect the confidentiality of your business information and will not disclose proprietary information to third parties without your consent, except as required by law or as necessary to complete your project.

10. Termination

10.1 Termination by Client

You may terminate a project at any time. However:

• You remain responsible for payment for work completed up to the termination date
• Deposits and payments for completed work are non-refundable
• You will receive deliverables for work completed and paid for

10.2 Termination by Us

We reserve the right to terminate a project if:

• Payment terms are not met
• You fail to provide necessary materials or feedback
• The project scope changes significantly without agreement
• There is a breach of these Terms

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Georgia, United States, without regard to its conflict of law provisions.

12. Dispute Resolution

Any disputes arising from these Terms or our services shall first be attempted to be resolved through good-faith negotiation. If a resolution cannot be reached, disputes may be submitted to mediation or arbitration before pursuing legal action.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the revised Terms.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.